Workshop 14- DUCUD

Designing and Using Collaborative Universal Devices

(DUCUD 2011)


As part of

The 2011 International Conference on Collaboration Technologies and Systems (CTS 2011)

May 23 - 27, 2011

The Sheraton University City Hotel

Philadelphia, PA, USA

Extended Submission Deadline: February 5, 2011


This workshop is about the challenges, solutions and experiences pertaining to the design and use of standardized technologies, indeed, standardization as such, in order to support comprehensive collaboration. Thus, we are interested in how interaction is supported within different group sizes and heterogeneous groups of users, with “one-size-fits-all” type of technologies. Examples range from Wikis to SAP, mobile phones, iPADs, Sharepoint, etc.

Most innovative development projects start with a “bottom-up” design strategy, which departs from concrete, local needs. Design requirements may then be elicited from empirical data. Developers benefit from direct communication with users and definite assessments of the results. The problem is moving it to a “real”, which often means commercially viable setting.

The next phase of a project life cycle, thus, usually entails multiple expansions of the requirements. More stakeholder groups are engaged, each with separate and sometimes conflicting needs. Frustratingly, for users as well as developers, change requests are turned into bureaucracy. The system becomes increasingly difficult to understand and use.

It seems that the “bottom up” strategy creates technology that is multi-faceted and difficult to market and deploy. It continuously needs to be adapted to new contexts, and even local needs change over time and as users gain experience. As new stakeholder groups get involved with the system and use it for different, inter-related purposes, these issues are exacerbated. In order to provide a design which mediates interaction and co-operative work within heterogeneous groups of users, a “more standardized” and universal solution ought to be sought from the very beginning.

It turns out, however, that this approach has got problems of its own. Specifications become monstrous and difficult to complete. Many standardization processes testify to this, especially those backed by big organizations. The platform itself becomes big and slow. The functionality is constrained by the underlying models, and users unwillingly accept that everything has to look the same.

Therefore, we invite papers for this workshop on “the universal device”, which shall contribute to research into the earlier stages of designing universal devices, platforms, and services. We aim to broaden the notion of design so that it can build on standards and standardizing collaborative technologies and still be a value-adding activity. We are interested in theories and cases that have resulted in general, “marketable” technologies, or encompassed such technologies to make something unique. We are also soliciting papers on methodology and process design, which, in the same vein, make claims about universal approaches.

Papers are solicited that deal with the design process leading to general systems, standards and universal devices, as well as the designs and devices themselves and experiences from use settings. Papers do not have to support the notion of the general device or universal solution, the opposite or complementing claims are equally welcome in this workshop, which we hope will be philosophically as well as technically oriented.

The Workshop topics include (but are not limited to) the following:

    • Modeling and meta-modeling to support architectures and applications which build on the same basic platform (Model-driven development, multi-tenant databases or cloud computing)

    • Integration of standard technologies

    • Social studies of research that is oriented towards or against universal solutions

    • Developing for unknown requirements, horizontal markets or interactively with marketing activities

    • Case studies or ethnographies of project building on or resulting in universal devices

    • Examples of universal devices, design cases or demonstrators; Industrial papers are especially welcome in this category


You are invited to submit original and unpublished research works on above and other topics related to the uses of information and communication technologies. Submitted papers must not have been published or simultaneously submitted elsewhere. Submission should include a cover page with authors' names, affiliation addresses, fax numbers, phone numbers, and email addresses. Please, indicate clearly the corresponding author and include up to 6 keywords from the above list of topics and an abstract of no more than 450 words. The full manuscript should be at most 8 pages using the two-column IEEE format. Additional pages will be charged additional fee. Please include page numbers on all preliminary submissions to make it easier for reviewers to provide helpful comments. Submit a PDF copy of your full manuscript via email to the Workshop organizer at

Only PDF files will be accepted, sent by email to the workshop organizers. Each paper will receive a minimum of three reviews. Papers will be selected based on their originality, relevance, technical clarity and presentation. Submission implies the willingness of at least one of the authors to register and present the paper, if accepted. Authors of accepted papers must guarantee that their papers will be registered and presented at the workshop.

Accepted papers will be published in the Conference proceedings. Instructions for final manuscript format and requirements will be posted on the CTS 2011 Conference web site. It is our intent to have the proceedings formally published in hard and soft copies and be available at the time of the conference. The proceedings are projected to be included in the IEEE Digital Library and indexed accordingly.

If you have any questions about paper submission or the workshop, please contact the workshop organizer.

Important Dates


Steinar Kristoffersen

Østfold University College

Halden N-1757, Norway

Phone: +47 92 66 98 31

Fax: + 47 69 21 50 02


International Program Committee:

All submitted papers will be reviewed by the workshop technical program committee members following similar criteria used in CTS 2011.

    • Morten Fjeld, Chalmers University of Technology, Sweden

    • Harald Holone, Østfold University College, Norway

    • John Hutchinson, Lancaster University, UK

    • Pierre Maret, Université Jean Monnet, St. Etienne, France

    • Jan Roland Olsson, University College, Norway

    • Mark Rouncefield, Lancaster University, UK

    • TBA

(This committee will be completed shortly.)

For information or questions about Conference's paper submission, tutorials, posters, workshops, special sessions, exhibits, demos, panels and forums organization, doctoral colloquium, and any other information about the conference location, registration, paper formatting, etc., please consult the Conference’s web site at URL: or contact one of the Conference's organizers or Co-Chairs: Geoffrey C. Fox at and Waleed W. Smari at